EFFECTIVE BUSINESS COMMUNICATION & REPORT WRITING
(Prof sh. Ataur Rehman)
chapter no.8 (THE COLLECTIN LETTER) (dunning letter)
PURPOSE OF C/L
1. collecting the money
2.retaining the costumer
3.building goodill
collection (dunnig) letter= If every one pay his bills protly (quickly) then their would be no letter of collection but unfortunatily people buying more then they should & so they get bills which the can not immediately pay the result is that they received letter of collectinous. these letters return by business man to their costumer for collecting over due unpaid accounta are calledcollection or dunning letter.
in the letter there are 3 reminder
note page no. 91 to 103 of book
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